At Kryptic Moon Kreations, we collect information you provide directly to us, such as when you:

• Create an account or make a purchase
• Subscribe to our newsletter
• Contact us for customer support
• Participate in surveys or promotions
• Submit custom design requests

This may include your name, email address, phone number, shipping address, payment information, and any custom design specifications or preferences you share with us.

We use the information we collect to:

• Process and fulfill your orders
• Communicate with you about your orders and account
• Send you marketing communications (with your consent)
• Improve our products and services
• Provide customer support
• Comply with legal obligations

We will never sell, rent, or share your personal information with third parties for their marketing purposes without your explicit consent.

We may share your information in the following circumstances:

• With service providers who help us operate our business (payment processors, shipping companies)
• To comply with legal requirements or protect our rights
• In connection with a business transfer or merger
• With your consent or at your direction

All service providers are required to maintain the confidentiality of your information and use it only for the purposes we specify.

You have the right to:

• Access and update your personal information
• Request deletion of your personal information
• Opt out of marketing communications
• Request a copy of your personal information
• Object to certain uses of your information

To exercise these rights, please contact us at privacy@krypticmoonkreations.com or use the unsubscribe link in our emails.

By accessing and using the Kryptic Moon Kreations website and services, you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.

These terms apply to all visitors, users, and others who access or use our service, including customers who purchase products from us.

Kryptic Moon Kreations offers handcrafted, personalized products including but not limited to:

• Custom t-shirts and apparel
• Personalized mugs and drinkware
• Handmade bookmarks and stationery
• Custom stickers and decals
• Personalized accessories and gifts

All products are made to order and may require 3-7 business days for production before shipping. Custom designs are subject to approval and may require additional time.

We reserve the right to refuse service or cancel orders that contain inappropriate content, violate intellectual property rights, or are otherwise deemed unsuitable.

Payment is required at the time of order placement. We accept major credit cards, PayPal, and other payment methods as displayed during checkout.

All prices are in USD and are subject to change without notice. Shipping costs are calculated at checkout based on your location and selected shipping method.

In the event of a pricing error, we reserve the right to cancel the order and refund your payment or contact you to confirm the correct price.

Due to the personalized nature of our products, we generally do not accept returns unless the item is defective or damaged upon arrival.

If you receive a defective or damaged item, please contact us within 7 days of delivery with photos of the issue. We will work with you to resolve the problem through replacement or refund.

Refunds will be processed to the original payment method within 5-10 business days after approval.

Custom orders cannot be cancelled once production has begun. Please review your order carefully before confirming.

You retain ownership of any original designs or content you provide for customization. However, you grant us a license to use, reproduce, and modify your content solely for the purpose of creating your custom products.

You represent and warrant that you have the right to use any designs, images, or text you provide, and that such use does not infringe on any third-party rights.

We reserve the right to refuse orders that may infringe on copyrights, trademarks, or other intellectual property rights.